If you have a love for cars, the
internet, enjoy being involved in online presence, and
have what it takes to excel in a fast-paced, high-volume sales environment,
this is position for you!
Drive Muskoka is looking
for another member to join our Internet Team!
We are looking for someone who is going to be able to make an online impression
by responding to internet inquiries of new/used vehicles.
Role and Responsibilities:
the psychology of internet customers and works with them to induce them to
visit the dealership.
communicates with internet customers, using their preferred means of
communication, telephone, electronic mail or personally.
reads his/her electronic mail and promptly answers requests for
information. Forwards messages intended
for other departments.
handles all internet requests about sales, first by building a relationship of
trust with the customer.
content of the customers’ electronic mail received, identifies the appropriate
strategy and answers it by trying to define the customers’ needs further, in
order to provide better service and induce customers to visit the dealership.
multi-stage strategy to communicate with internet clientele, in order to
arrange appointments with the sales representatives.
internet promotions with the dealerships’ other sales promotions and
the third party web master to update the internet site frequently, in order to
attract new and existing visitors.
consistent reports to Sales teams
objectives, together with his/her supervisor.
up-to-date on new products, features, accessories, etc. and their advantages to
Has a solid
grounding in all the dealership’s products and services.
Takes part in
training in products and sales, as instructed by the sales manager.
other tasks, based on management requirements and instructions.
Able to work
rotating shifts, including evening and weekends.
in sales is an asset
in the Internet Department is an asset
Interpersonal and relationship-building skills.
written, verbal and listening communication skills.
proficiency in email etiquette, video application, and customer service
with high energy and enthusiasm.
to work and respond to customer inquiries within hours provided to you
possess a valid driver license with a clean driver abstract
TBD- Salary plus bonus
enthusiastic, motivated, and passionate about customer service and the
automotive business, we would like to hear from you. Please submit your Cover Letter and/or
Resume directly online.
We thank all applicants for their interest in working at Drive Muskoka although; only those identified
for further consideration will be contacted.