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Internet Team

If you have a love for cars, the internet, enjoy being involved in online presence, and have what it takes to excel in a fast-paced, high-volume sales environment, this is position for you!

Drive Muskoka is looking for another member to join our Internet Team! We are looking for someone who is going to be able to make an online impression by responding to internet inquiries of new/used vehicles. 

Role and Responsibilities:

·         Understands the psychology of internet customers and works with them to induce them to visit the dealership.

·         Efficiently communicates with internet customers, using their preferred means of communication, telephone, electronic mail or personally.

·         Frequently reads his/her electronic mail and promptly answers requests for information.  Forwards messages intended for other departments.

·         Personally handles all internet requests about sales, first by building a relationship of trust with the customer.

·         Analyzes the content of the customers’ electronic mail received, identifies the appropriate strategy and answers it by trying to define the customers’ needs further, in order to provide better service and induce customers to visit the dealership.

·         Uses a multi-stage strategy to communicate with internet clientele, in order to arrange appointments with the sales representatives.

·         Coordinates internet promotions with the dealerships’ other sales promotions and advertising.

·         Works with the third party web master to update the internet site frequently, in order to attract new and existing visitors.

·         Provides consistent reports to Sales teams 

·         Establishes objectives, together with his/her supervisor.

·         Keeps up-to-date on new products, features, accessories, etc. and their advantages to the clientele.

·         Has a solid grounding in all the dealership’s products and services.

·         Takes part in training in products and sales, as instructed by the sales manager.

·         Performs other tasks, based on management requirements and instructions.

·         Able to work rotating shifts, including evening and weekends.


Qualifications:

  • Experience in sales is an asset
  • Experience in the Internet Department is an asset
  • Excellent Interpersonal and relationship-building skills.
  • Excellent written, verbal and listening communication skills.
  • Strong proficiency in email etiquette, video application, and customer service
  • Self-motivated, with high energy and enthusiasm.
  • Ability to work and respond to customer inquiries within hours provided to you
  • Must possess a valid driver license with a clean driver abstract

Compensation:

TBD- Salary plus bonus


To Apply:

If you’re enthusiastic, motivated, and passionate about customer service and the automotive business, we would like to hear from you.   Please submit your Cover Letter and/or Resume directly online.

We thank all applicants for their interest in working at Drive Muskoka although; only those identified for further consideration will be contacted.

APPLY NOW
Huntsville Honda
Department
Sales
Employment Type
Full Time